|Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
|There is nothing negative to say about the product received. It was prompt on time.
|Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting.
|Good price & quality, but delivery quite slow.
|ordered goods and had them within two less than two days very good
...Mrs Sheila Givens
|5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for
|All worked-out very well, well done, thank you,
|I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible.