|Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
|First, The part is correct, fitted and leak free, so thanks. Actually, if I were to do this again I would buy from a local shop, accepting the higher piece price for a faster delivery. Your price advantage was almost completely eroded by the shipping charges - why not simply post it especially as I was prepared to wait. Anyhow, as I said before, the part is correct and has fixed my problem so Im happy enough on that score. Regards
|Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel.
|Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
|Good service - well done!
|Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks.
|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
|Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
|Yours was one of very few companies offering the pump I wanted, and the only company offering the Pegler isolating valves in 28mm. I have bookmarked you because of the comprehensive nature of your list.
That the valves were a little slow in arriving was no surprise given their apparent rarity and that caused no hold-up in any case.