Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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Thank you, the smoke alram was delivered to my Aunt on Friday as promised. Unfortunately I was going to get in touch because the alarm is faulty. My Aunt has had one of these alarms for 11 years and this is the first time she has had to replace it so she is well used to how they work. She followed the instructions but now the alarm wont stop bleeping and she has had to put it into a cupboard for some peace! Of course she cant return it by post while its bleeping for secutiry reasons! I would welcome your advice. ...Susan Campey
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Thanks so much to MyTub for sourcing the coals for my gas fire these were very difficult to find and ensuring delivery by the date I needed. Very helpful customer service staff. Highly recommended. ...Zara Hazzard
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Unbeatable service A ...Neal Hughes
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I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order. ...Andrew Skelton
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Order now completed satisfactorily. Thank you for your service. ...REBowyer
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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very good. delivery made on date advised.
thank you ...c.j. craig
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