I could not recommend this company more highly.
Very easy to track my order, I received regular updates as to the delivery status, and the order was made on the day they advised.
Very satisfied ...Graham Sagar
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Great Service, very clear paperwork, and it even arrived a day earlier.
Well done My Tube Ltd and UPS
Ian Beetison ...Ian Beetison
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perfect thank you ...LORNE BAR
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First class service all round and most appreciated. Many thanks. ...B.W.RULE
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Exceptional service. Programmer arrived next day ...P J Coleman
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you ...Janet Kulpa
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
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