The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright ...Anthony
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
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Very good service
Easy to follow site, good communication re order status ...neil l stewart
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Item delivered quickly. Good service, but delivery expensive to NIreland. ...James Morrison
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Excellent service and kept informed through out the purchase I would definatley use again ...Robert. JenningsYoung
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Good service but you gave no notice of delivery which is necessary out here.
...Steve Watson
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
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Great service, free delivery, highly recommended. ...Ross Emmington
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