I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you. ...Louise Thornton
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended! ...Veronica Launn
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done! ...Geoff Yeates
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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell. ...REV. B. POWELL
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
...C D GREENFIELD
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
...Nigel Morley
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Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again. ...Claire Walton
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory ...Cedric Ashley
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