My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
...Lorraine Young
|
The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
|
Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
...Adrian Cruceru
|
Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service.
...Natsanet Mehari Haile - Focal Point General Trading LLC
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
|
MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.
...Jack Ribbons
|
Swift delivery of the required item, many thanks.
...Chris Bell - Green Combined Power Ltd
|
Fast and efficient delivery - pleased with my purchase
...Fiona Whitelaw - WCS
|
Filter took a while to be delivered and I had to modify it a little to fit my attachment. Good price and efficient paperwork
thanks
...Roger Lawson
|
I am highly delighted with the service you provide
...LYLE HANDYSIDE
|
£
£30.01 
