Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks : ...jacqueline hutchison
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Great service..!! Thank you. ...Nigel Brown
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...Stefano Bittante
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The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay. ...Robin BERGER - Berger Plumbing
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Quick despatch, easy website to use, good comms and great value ...Amanda Butcher
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good. ...Mr I S Cameron
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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...MR P KELLY
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All delivered in good condition. ...Citibase PLC
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