I was very pleased with the service I received from My Tub both on the phone and the quick delivery.
...michael dennis
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Could not fault excellrnt service
...robert harper
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Service was good, continual feedback on progress was good
...Whitby Seafoods Ltd
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Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.
...David Parker
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others.
...Karen Millson
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately.
...Ian Dilks
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!
...John Cruickshank
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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful.
...Simon Marriott
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£
£30.01 
