Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub
...David M Russell
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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THANK YOU , ORDER ARRIVED SAFE AND SOUND.
GREAT SERVICE
... mrs e bowers
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Great and prompt service thank you.
...steve Ransome
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
...carol barbero
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...John Watson
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
...ken golding
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Very happy with the prompt service.
...JEREMY TONKIN - RWC
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£
£765.38 
