my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...Paul Hickling
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Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ...John Cheetham
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Great product, delivered when said and great communication, thank you. ...Karl Webb
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well. ...Bob Cowell
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Very impressed. Great, easy to navigate web-site.
Simple to order and excellent pricese.
Delivery within 48 hours...beat that!
Gerry Martin, Edinburgh ...G W Martin Ltd
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks ...GARY F MASSON
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