Why wasnt it packaged in a box It could have got damaged in transit.
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Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub
...Brian Lovett
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.
...P Saujani
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
...STEVE SPOONER
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many thanks for purchase of Armitage shanks bath .
Excellent communications etc .
Have recomended to friends and relatives
...Ray Smith
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
...Jeremy Curtis
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We have found your company great to deal with , the ladies in sales have been brilliant.
...Cornwall Wetrooms
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Great service. Items delivered on time and in good order.
...ARNOLD MABBETT
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A
...Franks Kitchens FK Design
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
...Martin Frain
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
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£
£765.38 
