In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
...Terry Wybrow
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Bath was as expected, delivered on time and at great price. Would recommend to anyone.
...Michael Shaw
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Was kept informed of revised delivery date and item delivered as specified.
Quality original part.
I now have a working shower!
Very pleased ... Will use again.
...Stephen Grayson
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you
...Mark Topliff
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards
...Gordon macleod
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Thanks for informing me about delivery date. Arrived on the day advised. Pleased with service.
...Mr Gregor W. Jack
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.
...Brian Sydney Lawson
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
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£
£765.38 
