very good service - parcel arrived when promised and it was packaged very well. thanks ...John Rhodes
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ...Steve
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future. ...John Carnall
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Hi I G Fatih got my order well received thanks in advance for cooperation ...G Fatih
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns. ...Christopher Collins
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products. ...Simon Hobson
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Service could not have been better well done ...K briault
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Excellent customer care and service from your front office staff.
...John Douglas
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional. ...Jenny Adams
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