although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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Order was delivered very quickly and efficiently. ...Gillian Dunnet
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service. ...Raymond Port
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Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again. ...cml joinery
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All my order arrived very quickly and as listed. shows that there is good internet companys out there.
would definitely use again the next time i need more items.
thanks Matt.. ...Matt Coward
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good. ...Andrew Smith
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Excellent price and service . ...Warwick Currie
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for. ...Colin Turnage
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you. ...William Lamberton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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