Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor ...Airwaves Engineering Service
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE. ...Vinroy Blackwood
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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Thank you for my parts and thank you for delivering them so quickly. ...Derek Leslie - Premier Oil Aberdeen Services Ltd
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I have only good to say about the execution of my order. I was kept informed of how my order was progressing, it was delivered within a few days of ordering, and was delivered the on the date I was told and within the time scale on the day. The young lady on the telephone when I first enquired was very helpful and the young man who delivered it was very polite and carried the parcel, which was a sink and quite heavy, into the house. Thank you to all concerned and I would not hesitate to use My Tub again. ...Beryl Reddington
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Really please with the service I received. ...Southwood Mechanical Ltd
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Good price and delivered as promised Thank You ...Tony Lloyd
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