We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!
...Veronica Launn
|
Why wasnt it packaged in a box It could have got damaged in transit.
------------- ------------------------- ----------------------------
Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub
...Brian Lovett
|
good service all-round
thanks
Andy
...Andy Scott - Cliftons
|
Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.
...Mr John Fullerton
|
Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks
...Richard Podesta
|
Friendly and helpful staff. Parcel arrived on time as promised IPP
...Philip Hembrow
|
Good service in ordering and delivery
Thanks
...A Canning - ADC Joinery Dungiven
|
good system that kept me up to date. Nice to do business with you.
...Coralie Ramsey
|
Very good service
...Edna Fullbrook
|
£
£765.38 
