While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
pleased with goods .delivered quick would shop again with my tub
...helen
|
I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer!
...Shyam Valand
|
thank you for a speedy and efficient service, My filters are working perfectly
...Julie Partridge
|
Very efficient service Good correspondence and fast delivery. Many thanks
...Gill Burchell
|
item arrived as specified, good service, would recommend
...Mrs Eileen Hague
|
Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10
...Weston Sailing Club
|
Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse
...R B WHITEHOUSE
|
Good service and communication - would recommend.
...Gordon Dougan
|
Very happy with the product and delivery thankyou
...Linda Black
|
£
£166.90 
