Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.. ...Hugh Kelly
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
...paul
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Service, product , delivery etc all very satisfactory thank you. ...Robin Kooistra
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ...james crickmore
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I was very pleased that you managed to source a limited product, when you did not have stock. ...Mr Brian Humphreys
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part arrived today. excellent speedy service. would use your company again. thanks alot ...steve glover
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Great service-prompt delivery. Thank you ...mr r lawrence
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround. ...Jenna Jones - Photonic Measurements
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Laurie was very helpful, Toilet seat was delivered to rear door as requested as I wasn't in. Altogether the service was excellent. I will certainly use your website first if I ever need more items. ...Joan Domin
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