thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Delivered on time, good value, I recommend Mytub Ltd ...mark waits
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Goods delivered as agreed. Excellent service. many thanks. ...Bryan Pope
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Very pleased with your service, item was far cheaper than anywhere else and you rearranged delivery for several days earlier. Excellent response from your admin people they answered the phone promptly and phoned back when they said they would. Will definitely use your services again ! ...Paul Wilson
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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