|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|We are very pleased with the quality of your products, the service delivered to us and the prices we are paying.
|Item arrived safely in the time indicated. Good service, thank you.
|We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
|As always, excellent service and prices.
|It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable.
|Order received. A quick and efficient service - good value for money.
|Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again
|Exactly as it said on the tin. Couldnt ask for better service.
...Alan W Harper