This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
very helpful quick service, thank you
...Linda Hadden
|
Good price,sevice,delivery and communication.Says it all thanks.
...W S ROBERTS
|
I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues.
...Joe Wright
|
Package did arrive damaged but not sufficiently to be returned whole service was very good and hopefully the product is going to be good I already have one installed in my house and I’m very happy with it so thumbs up for your business
...Toni donati
|
Product received and fulfilled all expectations.
Excellent help and service all round.
...Ronald Elliott
|
Best prices and superquick delivery with regular e-mail status updates.
...Sandra Wiseman
|
re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
...Richard Metcalfe
|
The tap cartridge was exactly what I wanted and cured the leak.
...Christopher John Cole
|
I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks.
... c wilson
|
£
£1.98 
