|Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
|The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
|The part was exactly what I needed. Thanks for a great service.
|Goods arrived ok
Updates on deliverytimes useful
overall Good service
|Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
|Good customer service. Good communication, would definitely use again. Thanks
|Exactly as ordered
...Richard J Dejewski
|Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
|Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back :