Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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excellent service, all you want from an online service. thank you
...tim
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Very pleased with goods, had searched for days to find the exact basin I was looking for and found it straight away on mytub! Ordered and received everything in excellent order.
Would recommend to anyone quality etc is exactly as stated and the service is excellent.
Have given out the website address to a few friends so hopefully they should order from mytub, a great website, good value and extremely helpful with any queries!
10 out of 10
...Mrs Marian Milne
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you
...Justin Thorner
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Extremely pleased with My Tubs service, I was surprised that they were one of only a couple of suppliers still selling what I was looking to purchase. Prices were extremely favourable too.
...S.J. BARRATT
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Very speedy service and thus delivery of the loo seat which was exactly to specification. Fitted it yesterday evening and we are sitting pretty oncemore!
Cheers James
...James Clay
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Good price and excellent service !!
...Design and Technology Services Ltd
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I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
Excellent service!!
...Mr M D Rawle
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
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Very impressed with serice.
...Susan Collins
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£
£14.73 
