I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
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Good value for money, good communications but very long delivery times compared with similar companies. ...Peter Mayer
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified. ...Andrew Heyes
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
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Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.
Peter
...Peter Osborne
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great service, everything went well ...Howard Charles Robinson
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...Martin Land
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
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