Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Very efficient delivery and notifications of transit. Thanks ...Nigel Appleby
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Handled by order very well, even though had to sourced elsewhere ...Anthony Reading
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton ...Kenton May
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed. ...Susan Langley
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift ...George Swift
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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