Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made ...jon franklin
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you ...Janet Kulpa
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Great service thankyou. The first time I have used mytub and I will be using again. ...malcolm davies
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Products were good and so was the price however the delivery was far from acceptable.It took weeks to arrive.I needed the item by a certain date this did not happen as the goods were sent to the incorrect place .Not a very satisfactory service . I was told that nothing could be done as there was a stock take going on ! ...Nicola Darlow
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service ! ...Bruce Cassell
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recieved seat ok now fitted good service ...r.t.holdstock
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !! ...Ian Cameron
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excellent price, good quality and rapid delivery. Would recommend this site to everyone. ...Hugh Pidgeon - East Riding Leisure Haltemprice
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