The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
...M Browne
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend.
...Magid El-Amin
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All good, Little slow in arriving, but the pandemic is slowing most things down!
...Ruaridh Macleod - Boiler Services Forfar
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
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Very good service thank you
...David Hill
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again.
...Emma D
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
...Brian Wesson
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everything was smooth ... arrived perfect - many thanks
...mandie simon
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
...Jeremy Curtis
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£
£32.96 
