the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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Brilliant service brilliant part thank you ...malcolm warne
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the service was fine. ...Steve Pullan
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service. ...Philip Hide
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Exceptional service. Programmer arrived next day ...P J Coleman
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First class service Many thanks ...Mr D Moser
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An excellent service with local contact to agree delivery time--all at a reasonable price ...Lawrence Weaver
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Order reciieved thanks ...Roger Morley
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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