Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ...JAMES SCANLON
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Customer service WAY beyond what anyone could expect. Many thanks.
...Brian Smeed
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob ...Bob Begley
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me. ...I Booth
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine. ...Angela Hannah
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
...John Groves
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All good, thanks! ...Gillian Hodgson
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Yes thank you I received my order,everything was fine,the only problem was there were no screws sent with the spacer. I have made do with screws I had in the house, just as well I had them. I am sorry this is not the best of feedbacks,but it is the only thing I can add.
Regards,
David Russell.
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Good afternoon,
I have just spoken to the manufacture & they inform me the screws should be in the back of the fire & so are not supplied with the spacer.
Regards
MyTub ...David M Russell
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man! ...Horse & Groom
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