Excelleny delivery information and phone help with ordering and choice.
Please note Danfoss has a two phone numbers. I needed the burner one.
Cheers RJP ...R Pannell
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
...pete heppleston - pete heppleston
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying. ...John Charles Levett
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again! ...S Grimsley
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account. ...Catherine Clark
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Thank you for delivering my order which arrived in excellent condition and on time according to your third forecast of ETA. Taped to the container was a mystery item - a small roll of electrical insulating tape. As I'm often running out, that was very useful. ...Richard Hopper
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I found your service friendly and efficient. When DPD failed to collect the package from my first order Steve dealt with it promptly and it was picked up the following day. ...Michael Foley - Munters Corp Ireland
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price! ...Laurance Knight
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