|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|excellent service, all you want from an online service. thank you
|Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that.
|Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later
|The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
|I ordered a part which arrived when promised and was the right part. Sorted. thank you
|Good service, good price, will use you again. thanks
|A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you.
...Roger Elliot - Dunsop Farm
|With my order you stated that some of the items were obsolete. You suggested an alternative form your vast stock. These items not only fitted but were also cheaper. I received them in your started time frame. Thank you.
|Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.