the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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To the folks at Mytub. Thanks for a perfect job. Right parts,arrived as promised and the best price.
...Thomas Decombo
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friendly , helpful service,good communications...would highly recommend,many thanks
...michael moore
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Very good service, all arrived ok.
...Terry D
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Very satisfactory. Will use you again.
...Grahame Platt
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so.
...Robert McNaughton
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fast good service.thanks.
...jeremy riley
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Great service, supplied exactly what I needed. Highly recommend.
...Jeffrey Alan Steeden
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
...Paul Parry
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
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£
£32.96 
