Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Supplied on time kept informed of orders progress delivered on day we were told good service ...jack ford plumber0
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Excellent service, speedy delivery very pleased with the product. ...Mavis Wood
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Great service, friendly, helpful and quick. ...John McQueen
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Very good and helpful service. Would recommend ...hilary stell
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service. ...Raymond Port
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Very good value and prompt delivery - thank you ...Leslie Binns
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Great service. Items delivered on time and in good order. ...ARNOLD MABBETT
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