I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
|
Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you
...Steve Russell
|
Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.
...FPM Services
|
Many thanks for your help Little known Ideal Standard part was traced for me successfully.
...John G
|
Good service. Faster to send the order with DHL to Iceland
...Agnar Árnason
|
All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|
everything fine, slight delay but kept informed at all stages.
...PHILIP WAINWRIGHT
|
Kept very well informed of order statues and swift delivery. Really pleased
...W Tuckey
|
Using the website to find the part required for my Aqualisa shower was simple and straightforward as was the ordering process.
The delivery wait was reasonable and the item was well packaged.
I have saved the website details to my favourites.
Thank you.
...Paul Cartwrig
|
Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
|
£
£393.42 
