item delivered promptly, really pleased with purchase and service
...J SAMPSON
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!
...Mrs Jane Shaw - Mr
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.
...Andrew Georgiou
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.
...Vitor Ferreira
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!
...Suzanne Jenkins
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Good communications and excellent service again.
...Caroline Steel
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The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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£
£111.61 
