Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service. ...Anthony Jones
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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very good prompt service ...ksk plg
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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easy to use website, good service, kept me informed of every stage of the delivery. ...Daniel Carr
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Order arrived on the day stated. Good service. ...Andrew Smith
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
...Sandra McCrindle
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My order was delivered on time as promised, Price first class. Thanks. ...D Borman
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you. ...Christine Sutton
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very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
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