I recieved correctly my order.
Thank you for your professionalism.
Sincerely ...MARIE HELENE AUGIS
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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The order came in sooner than promised so we were pleased with the service ...Oxford Instruments Plasma Technology
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers. ...Mitchell Jones
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very fast delivery and as described, would buy from then again ...Edwin Hopwood
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I am only taking the time to respond to this message due to the professional and efficient manner in which my order was handled. Your telephone receptionist was very helpful and answered all of my questions considering it was a relatively small order.
Its a great service and the price was at least 50% less than I was quoted for a similar product. I will certainly use your services again and would recommend your company to anyone.
Regards
...Cusack
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...terence arch
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
...Nicholas Hartley
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven ...Susannah Leyden
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