|First class as ever
|Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
|Submitted query via the the live online support prior for a sending order which was answered immediately - great help! Overall am delighted with the service provided and the product received - will certainly recommend and use again!!!
|Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered.
|First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
|Good website and very good prices and quick delivery
|delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
|thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
|Excellent service. Good communication. Many thanks.
|Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.