Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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excellent service!! like the way you kept me continuously informed all the way ...ANDREW JONES
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it`s all OK. ...Robert Pachler
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Excellent product at an excellent price.
Item able to be delivered to our builder as we were away on holiday.
Well done and thank you. ...jayne baccoli
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Good service. Very quick delivery ...david daley
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...Paul John Manley
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ...ELIZABETH COSTFORD
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
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appreciated effort by on line support.
Disappointed with company not sending part in time for Friday delivery.
Appreciated effort by delivery driver on Monday.
satisfied but could do better ...A. P. B. Thompson
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