Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Excellent communication, part fitted shower now up and running.
Cheers ...Dennis McEvoy
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Excellent customer service! Thank you for your help and I would highly recommend MyTub. ...Julie Taylor
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Happy with delivery of new Toilet Seat, provided with regular update on delivery which arrived on date as advised. Felt that delivery could have been a little swifter however as had paid for item in good time but took a while for delivery, regular updates however were reassuring. Will use again. ...Richard Bannister
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Received on time. Great customer support. Will definitely use him for future purchases ...Juan Jose Carlier - Inter-American development Bank
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Thanks for your excellent service. Will use you again when necessary ...Norman Kaye
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother. ...Stephen Hayward
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks ...Richard Gough
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Brilliant service. Excellent comms. I would most certainly use you again. ...Dai Llewellyn
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