My order arrived next day which was great. But the item had to be signed for. I fortunately returned home otherwise I would not of received it. I was not given a tracking number so I had no idea when the order would arrive. Also on the website it asks where to leave the order, but this is useless as the delivery driver needs the items to be signed for. The logistics need some serious attention if your going to charge high costs for delivery.
...Mr Timothy Hedley - T.A.Hedley Projects
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.
...Bob James
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excellent service would highly recommend using this company
...Jennette Bradbury
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
...ALAN RUSH
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
...carol barbero
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Excellent service fast delivery and sorted my problem Out very quickly and dispatched again
...Richard Pape
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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Excellent value, super fast delivery. Thanks
...alison dowd
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.
...Robert Mackay
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£
£166.90 
