I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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I was very impressed with all aspects of the service we had from My Tub ...British Gas
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you. ...LYNDA SQUIRES
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Fast delivery and great price will use again. Thx ...John Sim
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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item . ...Philip Riley
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks. ...Wendy Fagan
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Excellent communication will re order ...Marcus Sutton - K.Sutton
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellant service, received item that I ordered in earlier than expected delivery.
Item recieved as described on web page & brand new.
Great experience with very helpful staff too.
Many thanks.
KK ...KK
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