Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual. ...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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Prompt and speedy service ...tombowmaker
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub . ...phil brown
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great service and delivered on time, thanks ...irene acamovic
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery! ...Richard Draper
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends ...Eileen Roache
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company. ...John H. Hughes - Silly Fruit4Fish
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Order arived a day earlier than promissed. Many thanks. ...Moors Electrical
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had. ...Fred Gray
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