|This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords.
...Kevin D Fuller
|Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
|I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
|Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress.
|The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.
|You have a very good web site that is easy to use. Your customer service is very good. You responded promptly to my query and gave me regular updates re my order. You despatched my order promptly. Thank You
...Mrs JH Phillips
|Exellent service, kept me informed of the transaction from start to finish.
|Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou.
...Mrs A Emmett
|Goods came within a few days. Excellent communication from MyTub about my order. Would use again.