Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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Good service, good price, will use you again. thanks ...Roger Lawson
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Excellent service, speedy delivery very pleased with the product. ...Mavis Wood
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Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
...Jim Gardiner
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication. ...John Pearce
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex ...Alexandra Dalton
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Many thanks for your efficiency. I have collected my order from Yeovil Plumb Center this morning. ...Gill Smeeth
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