The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
|
Excellent communication & service. Highly recommended
...Jan Rose
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company *****
...adam foley
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Excellent prompt service and very good communication.
Would recommend.
...Chris Willis - Chris Willis Contract Services
|
The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno
...L.Forno
|
Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
------------- ------------------------- ------------- ----------------
Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
|
After a very slight hiccough, received very high quality goods at a very reasonable price. I would recommend your company.
...JC Williams
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much.
...Angela Foister
|
Good communication and prompt delivery. Product as described. Would do business again.
...Martin CLARIDGE
|
Emailed to confirm delivery and came on time - great.
...Mark Brazendale
|
£
£7204.92 
