I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.
...Ian Duriez - Murtec ICD
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
Ordered at night delivered following morning, cant get better than that.
...Arthur Mason
|
Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger
...Roger Styring
|
Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
...Rachel Littlejohn
|
Very Pleased with product and service, and very good communication.
Thank you
...Mr T Stubbings
|
Excellent service. Prompt delivery. Good vlue.
...B J Swindells
|
Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.
...C J HARKER
|
Very quick delivery and extremely happy with the part and service !
...David Bingham
|
Thank you for a very quick delivery...impressive!
I and my posterior are very grateful
...Trevor Utting
|
£
£175.44 
