Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time. ...Fadzli Abdul Halim co HANGTERA ENTERPRISE
|
Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
|
couldnt have been easier or better - well done. ...alan thompson
|
Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
|
The service has been phenomenal!
I cant believe that I had order online from the UK to get a part in Australia.
The delivery was with in a day of specified of the international delivery date.
I was updated regularly as to the status of my order.
Regards
Peter ...Peter van Oosterom
|
A prompt and efficient service, delivery on time. A good experience, can definitely recommend. ...Alan Richmond
|
The service was brilliant and the staff so helpful. ...Wendy scott
|
received without a problem and thanks for prompt service. ...Brian Behrman
|
Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care. ...Moordown Gas Services
|
Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
|