I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated.
...Marion Hazzard
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.
...Timothy Hilliam
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
...Arnie Burrows
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Fast, efficient service, and good communication. Communication is important. Thank you.
...M Lalbeharry
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Brilliant response
...Abey Air conditioning ltd
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes
...Graham Abbott
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Great service and polite staff but very very slow delivery
...Colin Hook Property Improvements
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I needed this component in a hurry so went with who ever had it in stock. £12 for a five day delivery time is expensive for what is a small part especially as the order was actually fulfilled by a company local to me a few miles away in West London and not by the company I ordered from who are based in the North East. Ill be looking more closely at local suppliers in future.
...Graeme Harper
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future.
...Geoff Yeates
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.
...Anne Drysdale
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£
£175.44 
